We are committed to providing prompt and effective resolution of your concerns. Our structured, multi-level redressal system ensures every grievance is addressed fairly and transparently.
Lodge your complaint directly via any of the modes below.
If you do not receive a satisfactory response at Level 1 within 15 days, contact the Grievance Redressal Officer.
If unsatisfied with the resolution or if the complaint is not redressed within 30 days, you may appeal to the Reserve Bank of India under the Integrated Ombudsman Scheme, 2021.
14448
8:00 AM – 10:00 PM · Mon–Sat (except national holidays)
